March 12, 2020

Docu Prep’s Business Continuity During COVID-19

In regards to COVID-19, Docu Prep would like to reassure its clients that it is prepared to (1) maintain its business services and (2) help its clients maintain their production.

  • Maintaining Docu Prep’s Business Services.
    • System – Docu Prep’s systems operate 24 hours a day, 7 days a week, and remain unaffected.
    • Support – Emails to support@docuprep.com, and calls to 888-362-7737, will continue uninterrupted.
  • Helping Clients Maintain Production. Additionally, Docu Prep has tools and services to help clients work remotely, as needed, namely:
    • LendingBlocks – a secure online tool by which clients can
      • Input loan data;
      • Order Credit, Flood, Automated Underwriting and other services;
      • Request documents; and
      • Make eSign requests.
    • eSign – a secure online tool by which clients and borrowers can
      • Sign or retrieve documents electronically; and
      • Deliver additional document to consumers.
    • ePrint – a secure online tool by which lenders can
      • Deliver documents to Title, Escrow, and Closing Agents.

Please contact Docu Prep with any additional questions or concerns related to the measures Docu Prep is taking to ensure business continuity for everyone.